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Privacy Policy

This Privacy Policy describes how www.baltoro.com (the “Site” or “we”) collects, uses, and
discloses your Personal Information when you visit or make a purchase from the
Site.

Contact

After reviewing this policy, if you have additional questions, want more information about our
privacy practices, or would like to make a complaint, please contact us by e-mail at info@baltoro.com or by mail using the details provided below:

World of Active LifeStyle Inc., 2400 Dundas Street West, Unit 6, Mississauga, Ontario, L5K2R6,
Canada.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also
collect additional information if you contact us for customer support. In this
Privacy Policy, we refer to any information about an identifiable individual
(including the information below) as “Personal Information”. See the list below
for more information about what Personal Information we collect and why.

Device information

Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.

Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels 

Disclosure for a business purpose: 

shared with our processor Shopify and our logistics partner Shipbob.

Personal Information collected: 

version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site Order information

Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

Source of collection: collected from you.

Disclosure for a business
purpose:
 shared with our processor Shopify. Payment vendors such as MasterCard, Visa and Paypal and our logistics/warehousing partner ShipBob.

Personal Information collected: 

name, billing address, shipping address, payment information (including credit card numbers, Paypal credentials), email address, and phone number.

Purpose of collection: to provide customer support.

Source of collection: collected from you

Disclosure for a business purpose:

We may share this information with our logistics/warehousing vendor Shipbob to aid customer resolution inquiries.

Minors

The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information,
please contact us at the address above to request deletion.

Sharing Personal Information

We share your
Personal Information with service providers to help us provide our services and
fulfill our contracts with you, as described above. For example:

We use Shopify to power our
online store. You can read more about how Shopify uses your Personal
Information here: https://www.shopify.com/legal/privacy.We may share your Personal
Information to comply with applicable laws and regulations, to respond to
a subpoena, search warrant or other lawful request for information we
receive, or to otherwise protect our rights.

[INCLUDE FOLLOWING
SECTION IF USING REMARKETING OR TARGETED ADVERTISING]

Behavioural Advertising

As described above,
we use your Personal Information to provide you with targeted advertisements or
marketing communications we believe may be of interest to you. For example:

We use Google Analytics to
help us understand how our customers use the Site. You can read more about
how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/.
You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.We share information about
your use of the Site, your purchases, and your interaction with our ads on
other websites with our advertising partners. We collect and share some of
this information directly with our advertising partners, and in some cases
through the use of cookies or other similar technologies (which you may consent
to, depending on your location).We use Shopify Audiences to
help us show ads on other websites with our advertising partners to buyers
who made purchases with other Shopify merchants and who may also be
interested in what we have to offer. We also share information about your
use of the Site, your purchases, and the email address associated with
your purchases with Shopify Audiences, through which other Shopify
merchants may make offers you may be interested in.

For more
information about how targeted advertising works, you can visit the Network
Advertising Initiative’s (“NAI”) educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of
targeted advertising by:

FACEBOOK - https://www.facebook.com/settings/?tab=adsGOOGLE - https://www.google.com/settings/ads/anonymousBING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads]

Additionally, you
can opt out of some of these services by visiting the Digital Advertising
Alliance’s opt-out portal at: https://optout.aboutads.info/.

Using Personal Information

We use your
personal Information to provide our services to you, which includes: offering
products for sale, processing payments, shipping and fulfillment of your order,
and keeping you up to date on new products, services, and offers.

Lawful basis

Pursuant to the
General Data Protection Regulation (“GDPR”), if you are a resident of the
European Economic Area (“EEA”), we process your personal information under the
following lawful bases:

Your consent;The performance of the
contract between you and the Site;Compliance with our legal
obligations;To protect your vital interests;To perform a task carried
out in the public interest;For our legitimate
interests, which do not override your fundamental rights and freedoms.

Retention

When you place an
order through the Site, we will retain your Personal Information for our records
unless and until you ask us to erase this information. For more information on
your right of erasure, please see the ‘Your rights’ section below.

Automatic decision-making

If you are a
resident of the EEA, you have the right to object to processing based solely on
automated decision-making (which includes profiling), when that decision-making
has a legal effect on you or otherwise significantly affects you.

We DO NOT engage
in fully automated decision-making that has a legal or otherwise significant
effect using customer data.

Our processor
Shopify uses limited automated decision-making to prevent fraud that does not
have a legal or otherwise significant effect on you.

Services that
include elements of automated decision-making include:

Temporary blacklist of IP
addresses associated with repeated failed transactions. This blacklist
persists for a small number of hours.Temporary blacklist of
credit cards associated with blacklisted IP addresses. This blacklist
persists for a small number of days.

Your rights

GDPR

If you are a
resident of the EEA, you have the right to access the Personal Information we
hold about you, to port it to a new service, and to ask that your Personal
Information be corrected, updated, or erased. If you would like to exercise
these rights, please contact us through the contact information above. [OR
INSERT ALTERNATIVE INSTRUCTIONS FOR SENDING ACCESS, ERASURE, CORRECTION, AND
PORTABILITY REQUESTS]

Your Personal
Information will be initially processed in Ireland and then will be transferred
outside of Europe for storage and further processing, including to Canada and
the United States. For more information on how data transfers comply with the
GDPR, see Shopify’s GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.

CCPA

If you are a
resident of California, you have the right to access the Personal Information
we hold about you (also known as the ‘Right to Know’), to port it to a new
service, and to ask that your Personal Information be corrected, updated, or
erased. If you would like to exercise these rights, please contact us through
the contact information above. [OR INSERT ALTERNATIVE INSTRUCTIONS FOR
SENDING ACCESS, ERASURE, CORRECTION, AND PORTABILITY REQUESTS]

If you would like
to designate an authorized agent to submit these requests on your behalf,
please contact us at the address above.

Cookies

A cookie is a small
amount of information that’s downloaded to your computer or device when you
visit our Site. We use a number of different cookies, including functional,
performance, advertising, and social media or content cookies. Cookies make
your browsing experience better by allowing the website to remember your
actions and preferences (such as login and region selection). This means you
don’t have to re-enter this information each time you return to the site or
browse from one page to another. Cookies also provide information on how people
use the website, for instance whether it’s their first time visiting or if they
are a frequent visitor.

We use the
following cookies to optimize your experience on our Site and to provide our
services.

[Be sure to check
this list against Shopify’s current list of cookies on the merchant
storefront: 
https://www.shopify.com/legal/cookies ]

Cookies Necessary for the Functioning of the Store

Name

Function

Duration

_ab

Used in
connection with access to admin.

2y

_secure_session_id

Used in
connection with navigation through a storefront.

24h

_shopify_country

Used in
connection with checkout.

session

_shopify_m

Used for managing
customer privacy settings.

1y

_shopify_tm

Used for managing
customer privacy settings.

30min

_shopify_tw

Used for managing
customer privacy settings.

2w

_storefront_u

Used to
facilitate updating customer account information.

1min

_tracking_consent

Tracking
preferences.

1y

c

Used in
connection with checkout.

1y

cart

Used in
connection with shopping cart.

2w

cart_currency

Used in
connection with shopping cart.

2w

cart_sig

Used in
connection with checkout.

2w

cart_ts

Used in
connection with checkout.

2w

cart_ver

Used in
connection with shopping cart.

2w

checkout

Used in
connection with checkout.

4w

checkout_token

Used in
connection with checkout.

1y

dynamic_checkout_shown_on_cart

Used in
connection with checkout.

30min

hide_shopify_pay_for_checkout

Used in
connection with checkout.

session

keep_alive

Used in
connection with buyer localization.

2w

master_device_id

Used in
connection with merchant login.

2y

previous_step

Used in
connection with checkout.

1y

remember_me

Used in
connection with checkout.

1y

secure_customer_sig

Used in
connection with customer login.

20y

shopify_pay

Used in
connection with checkout.

1y

shopify_pay_redirect

Used in
connection with checkout.

30 minutes, 3w or
1y depending on value

storefront_digest

Used in
connection with customer login.

2y

tracked_start_checkout

Used in
connection with checkout.

1y

checkout_one_experiment

Used in
connection with checkout.

session

Reporting and Analytics

Name

Function

Duration

_landing_page

Track landing
pages.

2w

_orig_referrer

Track landing
pages.

2w

_s

Shopify
analytics.

30min

_shopify_d

Shopify
analytics.

session

_shopify_s

Shopify
analytics.

30min

_shopify_sa_p

Shopify analytics
relating to marketing & referrals.

30min

_shopify_sa_t

Shopify analytics
relating to marketing & referrals.

30min

_shopify_y

Shopify
analytics.

1y

_y

Shopify
analytics.

1y

_shopify_evids

Shopify
analytics.

session

_shopify_ga

Shopify and
Google Analytics.

session

[INSERT OTHER
COOKIES OR TRACKING TECHNOLOGIES THAT YOU USE]

The length of time
that a cookie remains on your computer or mobile device depends on whether it
is a “persistent” or “session” cookie. Session cookies last until you stop
browsing and persistent cookies last until they expire or are deleted. Most of
the cookies we use are persistent and will expire between 30 minutes and two
years from the date they are downloaded to your device.

You can control and
manage cookies in various ways. Please keep in mind that removing or blocking
cookies can negatively impact your user experience and parts of our website may
no longer be fully accessible.

Most browsers
automatically accept cookies, but you can choose whether or not to accept
cookies through your browser controls, often found in your browser’s “Tools” or
“Preferences” menu. For more information on how to modify your browser settings
or how to block, manage or filter cookies can be found in your browser’s help
file or through such sites as: www.allaboutcookies.org.

Additionally,
please note that blocking cookies may not completely prevent how we share
information with third parties such as our advertising partners. To exercise
your rights or opt-out of certain uses of your information by these parties,
please follow the instructions in the “Behavioural Advertising” section above.

Do Not Track

Please note that
because there is no consistent industry understanding of how to respond to “Do
Not Track” signals, we do not alter our data collection and usage practices
when we detect such a signal from your browser.

Changes

We may update this
Privacy Policy from time to time in order to reflect, for example, changes to
our practices or for other operational, legal, or regulatory reasons.

Complaints

As noted above, if
you would like to make a complaint, please contact us by e-mail or by mail
using the details provided under “Contact” above.

If you are not
satisfied with our response to your complaint, you have the right to lodge your
complaint with the relevant data protection authority. You can contact your
local data protection authority.

Last updated: August,
2nd, 2022.